Account & data
Export your data and request account deletion (GDPR)
Self-service JSON export plus self-service account deletion under GDPR Articles 15 and 17.
Last updated June 11, 2026
Journey Builder honours GDPR rights of access and erasure. Both data export and account deletion are fully self-service.
Export your data (Article 15 — right of access)
Open Settings → Privacy & data and click Download my data (JSON). You'll get a single JSON file containing your profile, workspace memberships, every journey you authored, invitations you sent, AI usage attributed to you, and your edit history (up to 2,000 most-recent rows per category).
Workspace branding logos live in Supabase Storage and are not embedded in the JSON — request them manually if you need them.
Delete your account (Article 17 — right to erasure)
On the same Settings → Privacy & data page, use the "Delete your account" card. Type your account email address to confirm — the deletion runs immediately, no support ticket needed.
Deletion removes every row owned by you, including your profile, journeys you authored, invitations you sent, AI usage logs, edit history, and your auth user.
What stays after deletion
- Journeys created by teammates that you collaborated on — we cannot unilaterally erase shared work
- Aggregate, anonymized usage metrics that no longer reference you
- Audit log entries that mention you by id only, redacted to preserve workspace history for the remaining members
Workspace owner — what happens to teammates?
If you're the sole owner of a workspace, deletion is blocked with a clear message explaining why — removing you would orphan the workspace for everyone else. Resolve the workspace ownership first, then retry the deletion.
Public share links
Disable any public share links before deletion if you've shared them externally — once the journey is gone, the link 404s, but cached copies in browsers or messengers may persist.