Roles control who can manage clients, invite teammates, change branding, and delete journeys.
Last updated June 19, 2026
Every workspace has three roles. Permissions are enforced both in the UI (buttons hidden) and at the database level via row-level security (denied even if the UI is bypassed).
Owner
Everything an admin can do, plus:
Invite admins (admins can only invite members)
Change member roles, including promoting members to admin
Invite, remove, and re-send invitations to members
Create, edit, archive, and delete clients
Change workspace branding (logo, colors used in exports)
View the audit log and AI usage dashboard
Delete any journey in the workspace
Member
Create, edit, and delete their own journeys
Read all journeys in the workspace (workspace members are not sandboxed)
Create projects under existing clients
Use AI features (within the shared workspace budget)
Cannot manage members, branding, or other people's journeys
External viewers — coming later
A read-only viewer role for client stakeholders is on the roadmap. Until then, share specific journeys via the public share link or send a PDF/PPTX export.
